Return Policy
Royalty Achieved works hard to ensure that all our products are shipped on time and accurately.
If you would like to request a cancellation, replacement or refund for any reason, please contact support at [email protected]
Firstly, customers have 14 days from the day they received their item to request a replacement or refund.
Secondly, each product must be inspected carefully before delivered. But mistakes are inevitable and to make sure that all customers are satisfied, we offer replacement item(s) or refund for any of the following reasons:
If you would like to request a cancellation, replacement or refund for any reason, please contact support at [email protected]
Order Cancellation
After your order has been placed, you have 05 hours to contact us and request an order cancellation. After 05 hours, your order will have been put into production and can no longer support cancelling your order.
When Should I Receive My Refund?
You will usually receive your refund within 5 business days after contacting us with the issue. It may take a few working day(s) longer according to bank process. Please contact us if you notice it takes too long for the refund to reach you.
When Should I Request A Refund?
To be eligible for a refund/replacement, please make sure that:Firstly, customers have 14 days from the day they received their item to request a replacement or refund.
Secondly, each product must be inspected carefully before delivered. But mistakes are inevitable and to make sure that all customers are satisfied, we offer replacement item(s) or refund for any of the following reasons:
- The product is different to the design presented on our website.
- The product itself is broken/damaged.
- The following information of product is not the same as the order: type, size, and color.