Shipping Policy
Shipping Cost
- Domestic Shipping In Canada and US
- Transit time: 10 – 12 days
- Standard Shipping: $0 – up: $3.99 USD
- International Shipping
- Transit time: 10 - 12 days
- International Standard Shipping: $0 – up: $3.99 USD
Common Shipping Questions
When will my order be shipped?
Once you have placed your order, your information will undergo a verification process. This is for us to make sure that we have valid and complete shipping information. If not, we will be sending an email to ask for more information so we can update the information that we have on file. Please be kind enough to respond to the email that we are sending, otherwise, your order will be canceled. We cannot guarantee the arrival of your order if the shipping information is incomplete. The verification process takes 3-5 days and after that, we will be sending an email notice with your tracking number on it.
Can I have a tracking number?
Yes, we will send you a tracking number via Email. In some cases, it can take up to 5 days. You can later track your Order by clicking on "Track Your Order" in the Main Menu.
If you didn’t receive an Email, please contact us, so we can provide you with the information.
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send 3-4 emails, including an order confirmation and a shipping notice. If you believe you may have entered your email wrong, please email [email protected] and we will fix it for you.
Can I ship to multiple addresses?
At this time, we cannot ship to multiple addresses in one order. Please place separate orders to ship to different addresses.